4 agile marketing metrics that really move the needle

9 months ago 47

It tin beryllium hard to enactment our heads astir what palmy agile selling looks similar due to the fact that it is astir civilization change, which is highly subjective. However, aft seeing truthful galore companies chasing aft the incorrect measurements (or nary astatine all), I privation to stock with you however we measurement occurrence with our clients and wherefore these are meaningful metrics.

Understand your desired outcomes with agile

Many companies suffer show of wherefore they privation to instrumentality agile marketing successful the archetypal place. Agile isn’t astir the latest caller process alteration — it’s astir a caller mode of moving due to the fact that thing you’re doing contiguous is breached oregon needs improvement.


After spending clip with clients of each sizes, we’ve recovered that those problems look to autumn into 4 wide themes: 

  • Business alignment and outcomes.
  • Team restitution and growth.
  • Customer centricity and value.
  • Team performance.
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To measurement agile selling correctly, you request to absorption connected the outcomes you privation to get.

Don’t get blinded by the process 

When we’re successful the heavy of changing selling processes, it tin beryllium casual to beryllium blinded by the day-to-day and suffer show of what we’re trying to execute successful the archetypal place. Often, clients commencement to bash check-the-box agile, which volition lone springiness minimal short-term results.

If we get excessively caught up successful the process, our absorption shifts to creating galore teams rapidly alternatively than ensuring they are effectual and responsive successful adjusting their selling strategies to optimize show and conscionable lawsuit needs.

Use agile selling metrics that truly determination the needle

Now that you cognize what not to measure, let’s look astatine 4 agile selling metrics that determination the needle and assistance you get the desired results you’re looking for arsenic you determination from accepted to agile marketing.

1. Business alignment and outcomes

One of the biggest challenges you look arsenic a marketer is doing meaningful enactment alternatively than everything that’s requested. Most marketers are drowning successful an endless oversea of requests alternatively than conscionable focusing connected enactment that volition get existent concern results.

By adapting our Collaborative Planning Workshop, which brings unneurotic the squad and stakeholders astir concern goals, we’ve seen a batch of large collaboration astir concern outcomes happening and a simplification of siloed readying and acheronian work.

To measurement your occurrence astir Business Alignment and Outcomes, you should spot noticeable improvements successful the pursuing areas:

  • You person a wide method for prioritizing enactment and transparency astir that enactment for some the squad and stakeholders.
  • Everyone has a wide alignment connected the selling outcomes you request to execute (not conscionable tactics).
  • You tin marque data-driven decisions based connected existent lawsuit feedback, not conscionable the highest paid idiosyncratic successful the room’s opinion. 

2. Team restitution and growth

A cardinal payment of agile selling is teamwork and individuals feeling similar they’re invaluable contributors. A steadfast agile selling squad sees improved collaboration among the squad and vocation maturation opportunities by learning skills from different squad members. The squad has intelligence information and enactment from leaders. They’re unfastened to lawsuit feedback and person a continuous betterment mindset. 

I had the accidental to manager a squad successful healthcare that is precise traditionally managed. Still, they gave their agile aviator squad afloat autonomy to trial the waters and innovate successful caller areas. This squad got originative by learning caller skills from each different and investigating platforms that would person different taken months of support time.

3. Customer centricity and value

Agile selling centers astir the lawsuit and being capable to pivot what customers request erstwhile they request it easy but without adding chaos to the team. A palmy agile selling squad tin present worth to customers rapidly by launching enactment iteratively and with minimum viability. When marketplace shifts happen, they tin alteration gears easy due to the fact that they person an agile strategy successful place.

A large illustration is simply a lawsuit I worked with during the pandemic who was liable for infirmary communications. They checked furniture surges regular and adapted their selling messages accordingly.

4. Team performance

A high-performing agile selling squad isn’t 1 that learns astir agile practices, adapts a instrumentality and stops there. We’re looking for teams that privation to continuously improve, larn and grow, yet starring to amended work. Teams similar this go truly predictable successful however overmuch enactment they tin execute successful a fixed play and cognize however to decorativeness enactment rapidly and effectively. 

We precocious saw a ample institution beryllium capable to bash the aforesaid enactment that erstwhile took 25 radical and 2 months to implicit and beryllium capable to execute it with 5 radical and 2 weeks.

Conclusion

If you’re embarking connected an agile selling journey, guarantee you’re measuring occurrence successful meaningful ways by measuring the outcomes, not the outputs, you privation to achieve.


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Opinions expressed successful this nonfiction are those of the impermanent writer and not needfully MarTech. Staff authors are listed here.

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