4 marketing takeaways from 2022 to help you conquer 2023

1 year ago 54

‘Tis the season! The play for each things. For retailers, it’s implicit chaos. No clip for strategizing. From present done the New Year, it’s execution each the time.

There is nary “try” determination is lone “do,” arsenic Yoda says. Launch things. Make money. Hit your year-end goals. 

As an email strategist, I got bored aft the 15th of November, erstwhile my squad locked down its vacation campaigns to the extremity of the year. My occupation was done. I did things to capable my time, but successful the past six weeks of the year, cipher called connected maine for strategical thinking. Everybody was successful execution mode.

Today, my agency’s retail clients are each heads down, launching campaigns. Our teams are helping them get things done. Everybody is successful a huffy propulsion for the extremity of the year.

Teams successful different verticals autumn into 1 of 2 groups: 

  • The ones for whom December is conscionable the extremity of the year. You privation to decorativeness strong, and that’s great. 
  • The ones, particularly B2B marketers, who are crushing it to adjacent deals by December 31. 

Whatever vertical you find yourself in, instrumentality a fewer minutes to locomotion with maine and look backmost implicit what we’ve done successful the past 12 months.

4 selling lessons learned successful 2022

I fishy galore of you are grabbing clip to work this portion you’re connected your mode to thing other — your regular stand-up, a squad meeting, commuting to oregon from enactment (don’t work and drive) oregon conscionable kicking backmost and looking for thing to bash due to the fact that you don’t consciousness similar doing what you’re expected to beryllium doing.

Wherever you are successful your regular life, acknowledgment for joining maine to reappraisal the year, look for things we tin pat ourselves connected the backmost for and punctual ourselves that we made it done different challenging year.  

When I look backmost astatine each the columns I wrote this twelvemonth for MarTech, 1 happening stands out: Most of them are designed to assistance you level up your email program. I often counsel marketers to halt what they’re doing, wide their minds, look astatine their efforts and deliberation of however to amended them.

That has been my extremity with my MarTech columns since I began penning them — to assistance marketers bash better.

I stock real-world proposal pulled from my ain experiences due to the fact that I person been wherever you are now:

  • The idiosyncratic pushing the “Send” button.
  • The 1 getting screamed astatine to “send different email.” 
  • The marketer who had to fig retired however to combat for each scrap of fund to marque the email programme execute its potential.

If you’re reasoning astir what to bash successful 2023 but not definite wherever to start, sojourn my nonfiction directory connected MarTech and hunt for ideas. How to bash email audits, reappraisal your tech stack and determination to a caller ESP. How to brag a small astir your squad and your results and assistance your institution recognize the powerfulness of email and wherefore it deserves investment.

You’ll find a year’s worthy — and more! — of strategical and tactical approaches that tin marque a existent quality successful your email program. Find 1 oregon 2 improvements that you could marque happen, on with a reserve database of 5 oregon six, and past travel my guidance for however to marque them happen.

No, you don’t person to bash it close now. Post a enactment connected your cubicle partition oregon portion it to your machine monitor, and travel backmost to it aft the holidays. 

2. Brands are opening to put other successful email again

I’m noticing an encouraging inclination — an summation successful spend. We’ve seen important concern successful email by our clients successful 2022. When I inquire concern owners why, they accidental they learned their lessons during the pandemic. They needed to put successful amended platforms to instrumentality vantage of everything email could bash for them.

We besides saw radical enactment their investments connected clasp to spot what would hap successful the system and the labour force. But overwhelmingly, spending increases outpaced cutbacks oregon holds.

We besides talked with front-line marketers. They told america they won their increases due to the fact that they had efficaciously communicated the power, the upside and the accidental of email successful their organizations. 

They made a lawsuit for email. They educated their executives and pointed retired wherever email could excel. They besides highlighted instances extracurricular of selling wherever email could lick institution problems that cropped up due to the fact that of COVID-19.  

That’s the proposal I shared a twelvemonth agone successful my forecast for 2022. Boast astir your programme a little. Talk astir your email programme with your enforcement squad and constituent retired what you’re doing and however you’re contributing to the institution with email.

This has been 1 of my accordant themes this twelvemonth due to the fact that I tin spot the summation successful business, and I privation different marketers to stock that mentality if they tin enactment unneurotic coagulated concern and connection plans.

In different words, if you privation the funding, you person to deliberation similar a concern owner. Because you ain a concern portion wrong your company. Treat your selling programme similar a business, an asset, and pass that plus to your executives.

This attack results successful accrued spending astatine companies that worth email. That comes from radical who ain it.

Dig deeper: 5 email selling lessons learned successful the pandemic

3. RFPs and ESP migrations are disconnected the charts

This is different semipermanent effect of changes forced nether the pandemic. Many companies recovered their platforms weren’t bully enough. They weren’t accelerated enough. They couldn’t grip the accelerated pivots and caller demands from utmost integer transformation.

That near galore marketers wondering, “Am I the problem? Or is it my platform?”

In my 20 years of moving with RFPs, migrating to caller platforms and onboarding caller clients, I saw radical moving RFPs due to the fact that they didn’t recognize what their contiguous platforms could do. They hadn’t tried everything oregon taken ownership of the process to larn each the ins and outs.

Today, we are getting inquiries from radical who person done that enactment and cognize that their platforms can’t instrumentality them wherever they privation to go. They don’t person clip to header with sluggish systems, downtimes, workarounds oregon other processes. These companies are driven to alteration and request platforms that tin support up with them.

You don’t person to beryllium beholden to the level — whether email, selling automation, CRM oregon what person you — that you person been using. 

Digital transformation successful its broadest consciousness tin mean moving to a caller level that enables cross-channel and omnichannel marketing, that gets you to the Valhalla of real-time dynamic content, that draws a person narration betwixt lawsuit intent and merchandise demand.

This unreserved to RFPs volition proceed successful 2023. The vexation I perceive from clients is tangible. This is simply a situation to the existing ESP manufacture to bash better. You can’t conscionable accidental you “do email.” People privation much than a pipe. They privation functionality that goes beyond email and pushes email to bash more.

Is an RFP successful your future? Maybe. But earlier you commencement putting 1 together, beryllium definite you’re utilizing everything your existent platforms offer. Audit your level usage to beryllium definite you tin execute everything you request to bash now. 

Dig deeper: 5 tips for successfully switching email work providers

4. Finding equilibrium is simply a need, not conscionable a want

COVID drove location the thought that radical privation equilibrium betwixt their enactment and location lives. As I wrote past twelvemonth (“Marketers: Where volition you beryllium a twelvemonth from now?“), uncovering that elusive work-life equilibrium would go a precedence successful 2022. Burnout was real, and we could consciousness its effects arsenic 2021 ticked implicit into 2022.

I privation Elon Musk had followed my advice.

After helium acquired Twitter a mates of months back, helium sent retired a now-infamous memo telling radical they had to enactment harder — nights and weekends — oregon quit. 

My reaction: Somebody wasn’t speechmaking the room.

Whether Musk appreciates it oregon not, we person moved beyond demands similar that. We person moved beyond the firm dictate that enactment is the be-all and end-all. 

Yes, immoderate employees signed up for that 24/7 workday. That’s fine. That’s successful their DNA. But galore others looked astatine the prime betwixt much enactment and much beingness and chose to person a life.

I anticipation this inclination continues into 2023. Manage your enactment truthful you tin instrumentality clip for yourself. If you’re successful ruins, truthful is your work.

In my 2021 column, I besides advised marketers to support their resumes updated and to instrumentality immoderate interviews that travel along. You could beryllium blessed arsenic hellhole successful the occupation you’re in, but support an oculus retired for the adjacent large opportunities.

Finally, proceed to boast astir your email program. Help others observe each the bully enactment you bash and get the respect you deserve. As immoderate of my clients showed, it tin wage off. 

Going into the caller twelvemonth prepared

As we spell into 2023, let’s retrieve this — arsenic hard arsenic it was to enactment done the upheavals that COVID wrought successful 2020 and 2021, we got to the different side. No, COVID is not over. We’re facing different wintertime with the triple menace of COVID, the flu and RSV, the respiratory microorganism that’s truthful unsafe for young children and the elderly.

And let’s not hide astir the duplicate challenges of inflation and recession and immoderate situation is waiting for us. Can we conscionable it? Yes. Can we conquer it? Yes!

Over the 20+ years I person been successful this business, email marketers person ever impressed maine with their spirit, their grit and their ideation. 

We are a talented industry, and we request to instrumentality pridefulness successful what we do.

Over the adjacent fewer days, disregard Elon Musk’s proposal and instrumentality clip for yourself. Watch SpongeBob SquarePants. Put your telephone down. Turn disconnected your notifications. 

Put immoderate region betwixt yourself and your enactment to commencement 2023 with a caller perspective. Give yourself the acquisition of equilibrium due to the fact that you merit to instrumentality breaks. 

Know that I deliberation everybody speechmaking my words is an astonishing person. 

Have a fantastic holiday, and I’ll spot you connected the different side. 


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Opinions expressed successful this nonfiction are those of the impermanent writer and not needfully MarTech. Staff authors are listed here.


About the author

Ryan Phelan

As the co-founder of RPEOrigin.com, Ryan Phelan's 2 decades of planetary selling enactment has resulted successful innovative strategies for high-growth SaaS and Fortune 250 companies. His acquisition and past successful integer selling person shaped his position connected creating innovative orchestrations of data, exertion and lawsuit activation for Adestra, Acxiom, Responsys, Sears & Kmart, BlueHornet and infoUSA. Working with peers to beforehand integer selling and mentoring young marketers and entrepreneurs are 2 of Ryan's passions. Ryan is the Chairman Emeritus of the Email Experience Council Advisory Board and a subordinate of galore concern assemblage groups. He is besides an in-demand keynote talker and thought person connected integer marketing.


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