E-commerce Marketing 101: How to Maximize Sales

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Marketing is 1 of the astir important skills to larn arsenic an e-commerce store owner. By learning marketing, you’ll ever person a dependable watercourse of caller customers.

Plus, knowing the basics of selling tin get you up of the competition, and it’s invaluable to person a basal knowing if you ever prosecute selling roles for your company.

In this guide, I stock the 5 main selling channels and however to usage them, positive a fewer selling tips to assistance you gain much and spend less.

The 5 main e-commerce selling channels

There are 5 main channels you tin usage to beforehand your products. They are:

  1. Search engines
  2. Social media sites
  3. Email inboxes
  4. Display ads
  5. Brand affiliates

Let’s speech astir however you tin usage each of these channels successful your e-commerce selling plan.

1. Search motor selling (SEM)

Search motor marketing covers some integrated and paid postulation from hunt engines similar Google. 

Both are important. Take Solo Stove, for example. Its online store gets implicit 300,000 integrated visits from Google each month—plus an further ~28,000 monthly visits from paid ads:

Solo Stove postulation   metrics utilizing Ahrefs' Site ExplorerData from Ahrefs’ Site Explorer.

Search motor optimization (SEO)

In bid to amusement up organically connected the archetypal leafage of Google’s hunt results, you request to larn and instrumentality search motor optimization practices connected your website. 

This includes things like:

  • Figuring retired what keywords radical are searching for to find your products.
  • Aligning with the search intent of the query.
  • Getting different websites to nexus to your website (aka backlinks).
  • And more.

I’ll sermon these steps successful much item successful the “tips” conception below. For now, if you privation to larn more, cheque retired our implicit usher to e-commerce SEO.

Paid hunt ads

You tin wage to “skip the line” and amusement up astatine the apical of Google’s hunt results. This is called pay-per-click (PPC) advertising, and it’s a large complement to your SEO efforts. PPC ads are a speedy and casual (albeit sometimes expensive) mode to get successful beforehand of your people audience.

Here’s a illustration explaining wherefore you should utilize some PPC and SEO:

Chart showing PPC vs. SEO ROI implicit    time

What does this look like? You’ve astir apt seen ads similar these, annotated with the connection “Sponsored” adjacent to them:

Google hunt  results for "leather mens boots"

You tin tally Google Ads by creating an account, choosing the leafage you privation to nonstop visitors to, penning up assorted headlines and statement advertisement copy, and selecting keywords to beryllium displayed for. 

But there’s rather a spot much to it than that—it takes clip and wealth to larn what works. Check retired our usher to Google Ads basics to get started.

2. Social media marketing

Probably the astir evident spot to marketplace your e-commerce store is connected the galore societal media apps. 

Again, with Solo Stove arsenic an example—it uses some integrated and paid societal media selling and has been capable to summation implicit fractional a cardinal TikTok followers, 347,000 Instagram followers, and astir 300,000 Facebook followers.

Solo Stove Instagram account

Let’s instrumentality a look astatine however you tin bash the same:

Organic societal media marketing

Growing an integrated pursuing connected societal media is simply a large mode to get your marque and products successful beforehand of radical without spending a ton of money. However, it’s besides a batch of work—especially if you program connected increasing aggregate channels.

If you’re not definite which channel(s) to use, a bully starting constituent is SparkToro. You tin benignant successful a merchandise keyword similar “mens boots,” and it’ll amusement you societal stats of applicable accounts:

SparkToro societal  insights

From here, if you hover implicit the societal media icons, you tin spot the idiosyncratic transmission statistics. This tells you which channels brands person the astir followers on, which tin beryllium a hint connected which channels are astir effectual for them.

Instagram statistic  for Who What Wear connected  SparkToro

Use this information to determine which channels you should put your clip successful first. From there, cheque retired this database of resources to larn much astir however to turn your accounts.

Paid societal media advertising

The different broadside of the coin is societal media PPC ads. You tin usage ads to thrust contiguous sales—but astatine a cost. There’s a steep learning curve to maximizing income portion minimizing ad costs.

That said, 1 of the easiest ways to tally a palmy societal media advertisement is done retargeting customers who wantonness carts. This works by putting a browser cooky connected a visitant who adds an point to their cart but doesn’t cheque out, past utilizing that cooky to amusement them ads connected societal media of the point they near successful their cart.

Again, Solo Stove does this well. I added this vigor deflector to my cart…

Solo Stove bonfire vigor   deflector successful  my cart

… past astir instantly saw this advertisement connected my Facebook provender aft leaving its tract without buying:

Solo Stove Facebook retargeting ad

There’s a batch much you tin bash with these ads, though. Check retired Mayple’s usher to societal media advertising to learn more.

3. Email marketing

Email newsletters are typically 1 of the highest-converting postulation sources for e-commerce stores. This is due to the fact that your email list, if done well, volition beryllium afloat of radical who cognize who you are and person an progressive involvement successful your brand. That said, you request postulation to turn an email list, truthful it doesn’t marque a bully stand-alone selling channel.

There are galore ways to turn an email list, including:

  • Email opt-in forms connected your tract offering a discount oregon escaped information.
  • Collecting your customer’s emails erstwhile they marque a acquisition (with their permission, of course).
  • Running a giveaway for your products.

Once you person an email list, you tin nonstop them merchandise updates, contented from your blog, clearance sales, etc. 

Here’s an illustration from covering marque Off The Grid, which uses its newsletter to springiness tips connected however to get the astir retired of its clothes:

E-commerce email newsletter example

Just marque definite you support your database engaged by deleting inactive subscribers each 3 to six months and debar sending excessively galore emails. Your database is 1 of your biggest assets, truthful instrumentality attraction of it.

4. Display ads

Have you ever been bombarded by show ads connected each website you sojourn aft looking astatine an online store but leaving without buying anything? 

Retargeting show  ads pursuing  maine  astir   the internet

This is due to the fact that the online store you visited placed a cooky successful your browser that allowed it to “retarget” you with show ads crossed immoderate websites that tally these retargeting ads. What I already showed successful the “social media ads” conception supra was a retargeting ad too.

It’s been found that it takes anyplace from 28–62 (or more) “touchpoints” to marque a sale.

A “touchpoint” is immoderate clip a imaginable lawsuit is shown a brand, either done an advertisement oregon by visiting your website oregon societal media channel. Every clip they spot your marque oregon product, that’s 1 touchpoint.

That’s what makes these retargeting ads truthful effective. You tin get aggregate touchpoints of your merchandise astatine a comparatively debased terms compared to accepted PPC ads.

The drawback is that you tin lone amusement retargeting ads to radical who person either visited your website and allowed the cooky successful their browser settings, oregon to radical successful your email list.

HubSpot has an fantabulous beginner’s usher to retargeting if you privation to learn more.

You tin besides tally wide show ads, which are suitable for making radical alert of your marque and products. You tin usage them to get radical to your site, past tally retargeting ads to those radical who visited your archetypal advertisement but didn’t purchase.

For example, Advance Auto Parts paid to amusement maine these show ads crossed assorted blogs adjacent though I haven’t visited its tract before:

Example of show  ads connected  a blog post

Check retired Google Display Ads if that’s thing you’re funny in.

5. Affiliate marketing

Affiliate marketing is wherever idiosyncratic promotes your merchandise oregon work and makes a committee immoderate clip they nonstop you a sale. 

This typically works by giving your affiliate a unsocial ID that they see successful their URL erstwhile they nexus to your website. It mightiness look like this:

https://www.yourdomain.com/your-product?ref=UniqueAffiliateID

When a lawsuit makes a merchantability done the URL with the unsocial affiliate ID attached, your affiliate program volition property that merchantability to that peculiar affiliate truthful you tin wage them their percent of the income.

For example, Solo Stove has an affiliate program, and I utilized to beforehand it successful my articles and videos, similar this blog station and YouTube video review: 

Solo Stove bonfire reappraisal  affiliate selling  example

To larn much astir mounting up an affiliate programme for your e-commerce store, see this guide.

Seven champion tips for selling your e-commerce store

Now that you cognize wherever to beforehand your products, present are a fewer tips to assistance you maximize your income and minimize your selling costs:

1. Don’t vie solely on price

Above all, ne'er get into a terms war. You volition ne'er beryllium capable to vie with elephantine brands connected price. They tin spend to suffer wealth until you’re agelong retired of business.

Instead, vie connected things similar quality, lawsuit service, experience, and value. 

Make definite the full acquisition of uncovering your marque and buying from you is seamless and easy. And usage your selling to amended and entertain, not conscionable to beforehand your product. If you connection radical thing of worth first, they volition beryllium much apt to buy, adjacent astatine a higher price point.

For example, Squatty Potty some informs and entertains successful what is arguably 1 of the champion ads ever made:

Or, backmost to Solo Stove, it makes videos that thatch you the champion mode to usage its products:

2. Don’t connection large discounts

Offering discounts whitethorn beryllium an casual mode to marque a speedy buck. But successful doing so, you whitethorn beryllium shooting yourself successful the foot. By offering predominant discounts, radical whitethorn travel to expect your discounts and won’t bargain your products astatine afloat terms due to the fact that they cognize discounts are coming.

3. Begin with keyword research

Search engines tin beryllium a lucrative root of escaped selling if you’re capable to fertile highly connected them. But SEO tin instrumentality years—especially for a beginner.

That’s wherefore it’s champion to bash immoderate keyword research to fig retired what your customers are searching for truthful you tin commencement optimizing your tract close away. (You’ll convey maine successful two years.)

You tin bash this with Ahrefs’ escaped keyword generator tool. Type successful a wide keyword that describes your products, and the instrumentality volition spit retired keyword ideas with immoderate basic data:

Ahrefs' keyword generator instrumentality   showing results for "leather boots"

Keep successful caput that you’ll privation to find antithetic keywords for antithetic purposes. 

For example, “brown leather boots” whitethorn beryllium a bully keyword for your class page, portion your merchandise pages whitethorn beryllium amended served with much circumstantial keywords similar “brown leather ugg boots” oregon “womens brownish leather genu high boots.” 

Basically, usage wide keywords for class pages and circumstantial keywords for merchandise pages. Again, notation to our e-commerce SEO guide to learn more.

4. Optimize your website for hunt and conversions

Continuing from the past tip, you should instrumentality the keyword probe you did and optimize your class and merchandise pages for their champion keywords. 

This is called on-page SEO, and it involves:

  • Talking astir your people keyword successful your title, URL, and wrong the leafage itself.
  • Writing a compelling rubric tag and statement to marque your effect basal retired connected the SERPs.
  • Optimizing your images to load accelerated and person descriptive filenames and alt text.
  • Including internal links betwixt your pages to marque them casual to find.

There’s a spot much that goes into it, truthful read our on-page SEO guide to learn more.

Beyond SEO, you should besides optimize your website for conversions. After all, you don’t privation to walk each this clip and wealth connected selling lone to suffer sales, right?

Conversion complaint optimization (CRO) includes things similar utilizing high-quality images, effectual copywriting, and cleanable website plan with minimal distractions. I highly urge going done Shopify’s CRO guide.

5. Start a blog

Having a large merchandise and effectual ads tin lone instrumentality you truthful far. If you privation to utilize integrated selling channels similar societal media, hunt engines, and newsletters, you request to connection much than conscionable advertisements for your products.

That’s wherever contented comes in.

Photos, videos, and blog posts springiness you the quality to seizure customers astatine antithetic stages successful the marketing funnel whom you different wouldn’t person sold to.

Here’s what this whitethorn look similar and what radical whitethorn hunt for astatine each stage:

Marketing funnel stages and illustration  searches astatine  each   stage

Let’s accidental you ain a footwear store. A imaginable lawsuit has a problem; they request a bully brace of waterproof shoes that are functional but besides look good. So they bash a Google hunt for “stylish mens waterproof shoes” (the “service oregon product” stage).

The results aren’t footwear stores. They’re each blogs that speech about shoes:

Google hunt  results for "stylish mens waterproof shoes"

It’s imaginable for you to constitute a blog station of your ain with the extremity of ranking good for that keyword and promoting your ain shoes. You tin besides usage that nonfiction arsenic contented to adhd to your email newsletter and societal media feeds.

Pro Tip

It volition besides beryllium a large thought to scope retired to each the blogs that are ranking to effort and get them to see your shoes arsenic well. If you commencement an affiliate program, you tin archer them astir it, and they’ll beryllium much apt to see your products since they person an incentive.

Expand this thought for different issues imaginable customers whitethorn have, similar learning antithetic ways to necktie shoes oregon ideas for outfits that tin spell with your shoes. You’re lone constricted by your creativity.

Check retired my usher to e-commerce blogging to learn more.

6. Create video content

Video contented is becoming much and much important. If you privation to bash good connected TikTok, Instagram, YouTube, and adjacent Facebook, you request to marque videos. Plus, galore of the SERPs present incorporate video results successful summation to blog pages.

For example, we negociate to fertile for the keyword “learn seo” with some a blog station and a YouTube video:

SERP results for "learn seo" showing some  a YouTube video and blog station  from Ahrefs

We wrote a full usher to video SEO if you privation to larn however we did it.

But what benignant of videos should you create? 

It depends connected your audience, the platform, and your product. In general, shorter videos bash amended than agelong ones, similar this five-second TikTok by Guess that got implicit 800,000 views:

Of course, determination are a batch of ways to utilize video successful your selling plan, and there’s plentifulness of abstraction for longer videos. Check retired our usher to video marketing to learn more.

7. Make modular operating procedures

Many of your selling tasks volition beryllium repeatable. Things similar outlining your content, sharing your posts, and adjacent moving ads tin each beryllium standardized to marque things quicker and easier.

This is wherefore you should make modular operating procedures for these tasks. A modular operating process (SOP) is simply a papers that outlines exactly however to bash a task measurement by step—often with screenshots oregon videos—that allows you to manus disconnected the task to a virtual adjunct to escaped up your clip and streamline the process.

For example, we person a guide to creating SEO SOPs. But you tin marque an SOP for immoderate repeatable task, such as: 

  • Creating blog oregon merchandise images.
  • Adding caller products to your newsletter and societal media feeds.
  • And truthful much more.

Here’s an illustration of a measurement successful our SOP for creating contented astatine Ahrefs:

Excerpt of an SOP

Creating an SOP is easy. Just make a Google Doc and usage headings to signifier your task into steps and adhd screenshots oregon adjacent videos to amusement the process. The clearer and much concise you tin be, the better. 

Final thoughts

Learning e-commerce selling is simply a surefire mode to marque a batch much wealth from your online store. There’s a batch to learn, truthful instrumentality it 1 happening astatine a time.

Eventually, you should purpose to prosecute a VA oregon selling squad to assistance with these tasks truthful you tin absorption connected different areas of your business. Having a basal knowing of however they’re done volition assistance you marque bully hiring decisions.

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