Fintech marketing today and beyond: Exploring best practices and strategies

1 year ago 61

The fintech satellite is exploding. Transactions that erstwhile required a thrust to the slope tin present beryllium done with the pat of a virtual button. It’s created a unsocial operation of exertion and idiosyncratic trust, with larger monetary transactions conducted digitally daily.

VC concern resulted in $105 cardinal raised successful 2020 alone. That has translated to immense occurrence for startups similar Robinhood, which reached astir 1 cardinal users successful 2016. Tapping into that maturation tin beryllium challenging. Most fintech occurrence stories trust connected mobile technology, but 61% of consumers won’t instrumentality to a mobile tract they had occupation accessing. That’s important due to the fact that 29.3 cardinal networked devices volition beryllium operating worldwide by 2023.

Let’s instrumentality a person look astatine the planetary fintech marketplace operation and the relation fintech selling plays today.

The 5 categories of fintech

Fintech is not conscionable 1 thing. It’s a disparate postulation of antithetic fiscal solutions, each with its ain unsocial peculiarities. The 5 superior fintech categories are:

  • Digital payments. This class includes mobile POS payments, integer remittances and integer commerce (usually called e-commerce).
  • Digital investment. Trading apps are abundant today. Within this category, you’ll find things similar neobrokers and robo-advisors.
  • Alternative lending. This includes business-focused crowdlending and consumer-friendly marketplace lending.
  • Alternative financing. Here, you’ll find crowd-investing and crowdfunding apps.
  • Neo-banking. The integer gyration has fixed emergence to online-only banks without a carnal subdivision anyplace successful the world. Digital wallets are becoming much commonplace and adjacent bequest fiscal institutions are yet waking up to the caller trends.

Regions extracurricular North America, including LATAM and elsewhere, are conscionable starting their digital transformation. The masses are opening to recognize this caller mode of doing business, truthful it’s an adjacent greener tract abroad. That said, determination is besides absorption to this inevitable change. 

What is fintech marketing?

All industries necessitate circumstantial selling that builds brands, connects businesses with their people assemblage and complies with the assorted rules and regulations that govern that industry. The fintech manufacture is nary exception. 

Fintech selling solutions tin beryllium defined arsenic the totality of selling techniques designed specifically for usage by fiscal exertion organizations. However, these techniques indispensable bash much than physique an organization’s marque and amplify its message. They indispensable besides comply with a increasing database of SEC regulations that bounds the claims that tin beryllium made wrong selling messages.

Just however large is the marketplace size of the fintech industry? It was valued astatine $110.57 cardinal successful 2020, with a projected CAGR maturation complaint of 26.87% and expected to scope $698.48 cardinal by 2030. 

Generating request with fintech integer marketing

The full constituent of fintech selling is to physique request and summation marketplace share. To bash this, you request to place your fintech marketplace opportunity. Fintech selling strategies should beryllium engineered astir circumstantial concern models. There is nary one-size-fits-all solution that volition enactment for each organizations. Let’s excavation deeper into what you should know.

Set information strategy

Data segmentation of your customers should truly travel from your predefined marque narrative, judge it oregon not. Create 2 to 3 compelling messaging pillars to halfway your contented connected truthful that radical people gravitate toward the solutions and self-identify what they request earlier a salesperson ever contacts them. 

Gong’s income data has made it clear, “Competitive deals are won early, erstwhile the battleground is inactive fertile. Competitive deals are won with find techniques, NOT closing techniques.” This means spreading your determination histrion travel astatine the apical to commencement funneling successful from a wide array of mostly non-branded keywords, for example, to make capable of a dispersed to larn and standard from.

It’s besides a large alternate to an unfastened travel and retroactively trying to fig retired the data patterns to place your assemblage — a convoluted process I’m precise acquainted with. Start your efforts with the audiences you expect archetypal and past usage idiosyncratic profiles to get ultra-specific concerning the cardinal problems you solve. You mightiness beryllium amazed however adjacent you tin get. This volition assistance you representation retired your fintech KPIs to springiness you a wide extremity to pursue.

With that retired of the way, let’s delve deeper into fintech marketing, starting with B2C.


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7 fintech selling strategies for B2C

Below, you’ll find a deeper treatment surrounding the assorted fintech selling strategies and however they work. This volition besides assistance usher your fintech contented selling strategy.

1. Gamification

Gamification is simply a method utilized to adhd game-like elements to different content. It’s utilized successful the satellite of grooming and e-learning and tin beryllium utilized to large effect wrong fintech marketing. Gamification does not needfully mean transforming your selling contented into a crippled but simply adding due elements to different selling elements. For instance, earning points, offering rewards and introducing contests are each examples of gamification. Even hipper, integer banking apps are doing this.

2. Referral, affiliate oregon influencer marketing

Referral marketing, affiliate marketing and influencer marketing each let you to scope your people assemblage and physique interest. They enactment precise differently, though. 

Referral selling is precisely what it sounds similar — allowing your existent customers to notation others to you (usually for a reward of immoderate type). Affiliate selling allows you to pat into millions of affiliate websites to dispersed your message, and influencer selling lets you instrumentality vantage of an influencer’s assemblage to physique your brand.

3. Experiential marketing

Experiential selling is sometimes called engagement selling oregon information marketing. It’s each astir immersing your assemblage wrong a merchandise and profoundly engaging them. It’s focused connected doing much than selling products oregon services. The extremity is to get consumers to acquisition the marque itself. A bully illustration of this would beryllium a escaped proceedings of a work that allows consumers to enactment and acquisition however the work oregon level works firsthand.

Dig deeper: Donald Glover’s Airdrop stunt astatine Coachella proves experiential selling gets bolder with influence

4. Partnership marketing

Partnership selling is simply a unsocial method that allows 2 oregon much brands to execute occurrence based connected the synergy of their combined efforts. By moving with different brands, you tin scope a broader assemblage and collaborate with different businesses funny successful the aforesaid audience. For instance: 

  • Google sponsors Wi-Fi astatine immoderate Starbucks locations.
  • GoPro and Red Bull besides squad up to marketplace together. 
  • Nike and Apple, UNICEF and Target, and Burger King and McDonald’s are bully examples of concern marketing.

Community selling involves bringing radical unneurotic astir a communal taxable oregon cause. Burning Man is simply a bully illustration of a marque that grew done assemblage marketing. Acorns is simply a much fintech-focused example. 

For this to work, you request a assemblage with a communal involvement (investing with a constricted fund and small hazard appetite successful the lawsuit of Acorns). That assemblage should consciousness that they beryllium unneurotic and they should attraction astir each different (due to their shared interest). Fintech strategies for selling thin to commencement here, with an interior evangelist starring the charge.

6. Branding

Branding is simply a captious measurement successful gathering your fintech concern but is often misunderstood. It’s much than conscionable creating an evocative logo oregon an effectual selling concept. Instead, it’s astir gathering expectations successful your audience. Your marque is however your customers spot you, but you tin usher that cognition done actions, adherence to your ngo and correctly positioning your fintech concern wrong the wider industry.

7. Content selling and media production

Successful fintech selling hinges connected contented selling and media production. Simply put, nary concern volition win without getting its connection to its audience. You bash that done contented similar societal media posts, PPC ads, blog posts, videos, and more. It’s each astir answering questions, positioning your steadfast arsenic the reply to lawsuit challenges and educating people. This is the cardinal to inbound selling that performs.

Fintech selling should bash much than entice and tantalize — it indispensable educate. Your customers look a challenge. Maybe they’re trying to invest. Perhaps they privation to judge mobile payments astatine their tiny business. Whatever the case, your contented indispensable explicate respective ways they tin get astir the contented and past presumption your solution arsenic the champion option. However, you indispensable guarantee there’s a strategy successful place. Otherwise, you could beryllium off-brand, watered down and neglect to make the interaction that you need

Dig deeper: Customer acquisition is simply a captious portion of the lawsuit experience

B2B fintech marketing

The B2B fintech selling satellite is antithetic successful that galore brands neglect to recognize however to scope their audience. Doing truthful efficaciously requires a operation of B2B and B2C tactics that are often extracurricular the acquisition of astir B2B marketers. 

It was lone 5 to 7 years agone that brands thought utilizing online video to marketplace their concern was an absurd idea. The cognition was that video was lone for TV marketing. Still, galore of the decision-makers astatine these firms failed to recognize that Internet bandwidth was expanding exponentially crossed the country, making high-quality video marketing, not conscionable realistic but incredibly effective. Blinded by the past and unconnected to the present, they simply could not spot it. (And this is inactive the lawsuit for some, unfortunately.)

Our squad astatine Noble Digital could ne'er person helped concern level Fundrise execute the occurrence we did if they had thought this way. In their case, they were stuck utilizing Google hunt ads. While PPC tin beryllium effective, the occupation was that astir of the leads generated were unqualified to put owed to SEC regulations. Our solution? A specifically designed video targeting qualified investors that not lone moved the needle but dramatically enhanced marque designation and marketplace share. You request to find partners that travel up with existent ROI solutions vs. deliverables that whitethorn autumn flat.

How to win successful fintech marketing

Mastering the satellite of modern fintech selling isn’t rocket science, but it requires a steadfast knowing of champion practices.

Focus connected mobile users

First, marque definite that you’re focusing connected mobile users. That’s wherever the bulk of your customers volition be. And retrieve what we mentioned astatine the opening of this article. You can’t spend to get your mobile applications’ acquisition incorrect due to the fact that much than fractional of consumers won’t springiness you a 2nd chance. Fintech applications person to beryllium engineered for seamless experiences.

Create invaluable content

Next, marque definite that you’re creating invaluable content. Yes, you’re creating selling collateral, but that doesn’t mean it needs to beryllium vapid oregon overtly sales-y. Remember what we mentioned antecedently — bully contented selling educates your audience. Don’t conscionable archer them wherefore you’re the champion prime for their needs. Show them that you recognize their challenges and symptom points, and past item the options they indispensable lick those problems portion positioning your offering arsenic the optimum solution.

Differentiate your brand

While the fintech manufacture is comparatively new, the problems it solves are not. That means nary substance what your concern does, it’s not novel. You person competitors. It’s imperative to amusement your assemblage however you disagree from others retired there. 

  • What differentiates you from different fintech businesses? 
  • What’s the happening that you bash amended than anyone else? 

Identify your unsocial selling proposition and past marque that the halfway of your fintech selling strategy. Need a deeper dive into however to differentiate your brand? Check retired this detailed nonfiction connected branding.

The aboriginal of fintech marketing

What does the aboriginal of fintech merchandise selling look like? While we don’t person a crystal ball, determination are immoderate absorbing trends that we tin usage to extrapolate captious things for publishers and marketers to understand.

Banks and fintechs collaborate

One inclination that’s go precise disposable successful caller months is the increasing fig of bank/fintech collaborations. What does that mean for your marketing? One information is an summation successful SEC hoops you’ll request to leap done regarding your messaging.

Sustainability hits it big

With the increasing interaction of clime alteration connected the planetary economy, fintech firms, banks and others successful the fiscal manufacture are progressively turning to sustainable innovation to pull caller investors/clients.

IoT volition play a role

Finally, the Internet of Things (IoT) volition thrust a caller epoch of spot successful finance. Look for important enlargement crossed some wired and wireless networks and different connection technologies, including near-field connection solutions and low-power wide-area networks, to sanction conscionable a few.

AI successful fintech market

Global AI successful fintech is often utilized successful concern for respective reasons: 

  • Loan decision-making.
  • Customer support.
  • Fraud detection.
  • Risk appraisal of creditworthiness.
  • Insurance.
  • Wealth management.
  • And more. 

Modern fintech companies’ advances absorption connected adopting AI for efficiency, enhanced precision levels and speedy occupation solution which each pb to a amended marque experience.

The takeaway

The aboriginal of fintech selling mightiness not beryllium wholly clear, but it is technology-driven and customer-focused. Achieving occurrence successful fintech selling requires going mode beyond conscionable an knowing of SEC rules and regulations. It demands a dependable strategy based connected heavy cognition of your audience, their challenges and however your offering solves those problems.


Opinions expressed successful this nonfiction are those of the impermanent writer and not needfully MarTech. Staff authors are listed here.


About The Author

Allen Martinez has $25 cardinal dollars of media walk down his career’s work. He works arsenic a fractional CMO and Chief Strategist astatine Noble Digital agency, which helium founded. Allen knows however information is done and tin construe information into meaningful and compelling stories to supercharge brands successful the integer age. He has launched and adjacent exited each types of brands – from funded level startups like: Fundrise and Telesign, to SharkTanks like: Plated and large brands similar New Balance, Mutual of Omaha, Coca-Cola, Subway, Nestle, and AT&T to sanction lone a few. Allen continues to leverage Noble Digital arsenic a level to launch, standard and exit products and brands.


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