How to use HubSpot’s AI tools in your sales and marketing

1 year ago 82

HubSpot has been rolling retired caller generative AI features. The institution has introduced 2 AI-powered tools, Content Assistant and ChatSpot, to “help customers prevention clip portion creating amended connections with their audiences.” Here we instrumentality a deeper dive into Content Assistant and explicate however to get the astir retired of ChatSpot.

  • Content Assistant streamlines contented instauration for selling and income teams. It suggests blog titles, generates station outlines, writes contented for assorted platforms and consolidates contented selling workflows into 1 place. It’s successful nationalist beta arsenic of this writing.
  • ChatSpot is simply a chat-based instrumentality that uses earthy connection (rather than codification oregon method expertise) to assistance you execute communal tasks, similar adding contacts to the CRM, creating customized reports and drafting personalized income emails. This instrumentality aims to marque HubSpot’s bundle much interactive and user-friendly.

Using HubSpot’s AI Content Assistant

A notable quality betwixt HubSpot’s Content Assistant and ChatGPT is its line-level and paragraph-level substance generation. Rather than letting you nutrient an full blog astatine erstwhile (which tends to output generic, derivative contented astatine best), HubSpot forces you to make them successful smaller segments.


This requires you to beryllium clearer astir the benignant of contented you want, starring to amended prime contented and results.

So however mightiness you usage HubSpot’s Content Assistant?

  • Writing emails. Whether you’re prospecting oregon mounting up an email workflow, it’s faster than ever. Whip up emails based connected the contented you privation to stock oregon incorporated idiosyncratic information to assistance personalize outreach emails astatine scale.
  • Inbox assistance. Freshly retired arsenic a nationalist beta is the AI adjunct successful the conversations inbox. Helping you negociate and respond to lawsuit messages, it’s cleanable for tackling communal questions.
  • Write societal posts. Draft a amusive societal station and adhd hashtags oregon emojis.
  • Generate blog ideas. Quickly get a database of taxable ideas wrong your manufacture oregon niche.
  • Create compelling CTAs. Write an engaging CTA for that webinar (for champion results, effort asking for a database of options).
  • Paragraph generation. Whether it’s income transcript for your landing leafage oregon the meaty conception of a blog post, get it done without the writer’s block.

Questions to inquire yourself to get the astir retired of Content Assistant

Content procreation is caller and exciting, but don’t get fixated connected the archetypal fewer things you discover. To marque your enactment much businesslike and effective, you request to commencement reasoning a spot creatively. Get resourceful astir however other you tin use these tools (even if it takes a spot much upfront enactment than you’d like).

  • What types of contented (blogs, societal posts, emails) bash I make astir often that could beryllium streamlined with Content Assistant?
  • Which repetitive text-based tasks bash I person successful my existent contented instauration workflow that could beryllium automated? 
  • Where bash I get stuck successful my contented instauration process? Where tin Content Assistant assistance maine flooded writer’s artifact oregon make caller ideas for contented topics?
  • How tin I usage Content Assistant to make much personalized contented for my audience?
  • Can Content Assistant assistance maine amended the prime of my contented portion besides redeeming time? (Whether that’s freeing up much clip for probe oregon cleaning up condemnation operation and spelling errors).
  • How tin I leverage Content Assistant to make much engaging CTAs oregon selling emails?

Using ChatSpot

ChatSpot started arsenic a passionateness task by HubSpot CTO Dharmesh Shah. It’s designed to amended mundane workflows, supply unsocial insights and personalize interactions, making it a almighty instrumentality for selling and income teams. It enables users to speech to HubSpot similar a idiosyncratic alternatively than a machine.

While ChatSpot is adjuvant for anyone utilizing the platform, it makes HubSpot particularly casual for an intermediate idiosyncratic who understands the types of things they privation from HubSpot but don’t ever cognize the nonstop processes to marque it happen. Or they cognize the processes but don’t privation to spell done the hassle. 

For selling and income teams, ChatSpot tin beryllium a game-changer. Here’s how:

  • Streamlined outreach. With ChatSpot, you tin rapidly pinpoint cardinal outreach opportunities.
  • Insightful information astatine your fingertips. Ask thing like, “give maine a database of each companies successful my authorities with nether 100 employees,” and voila! ChatSpot delivers the insights you need.
  • SEO made simple. Boost your rankings by getting assistance looking for keywords, analyzing phrases oregon knowing what your contention is doing. This instrumentality mitigates the hazard of communal AI-related SEO mistakes radical make.
  • CRM tasks, simplified. Add contacts, make tasks, jot down notes — each utilizing earthy language. Your income squad tin adjacent automatically associate calls with deals.
  • Customized AI support: ChatSpot gets to cognize your goals and tailors each enactment to your needs. It’s similar having a personalized AI buddy to assistance with your selling and income strategies.

Questions to inquire yourself to get the astir retired of ChatSpot

As with contented generation, the afloat imaginable of ChatSpot won’t beryllium evident until you truly commencement utilizing it. As you effort antithetic things and recognize however it works, see immoderate of the following:

  • What regular tasks (adding contacts, creating tasks, notes) tin I automate utilizing ChatSpot?
  • Where tin ChatSpot assistance maine summation deeper insights into my institution information that would different instrumentality overmuch clip to stitchery and analyze?
  • How tin I champion leverage ChatSpot’s SEO tools to amended my contented visibility and prevention clip connected keyword probe and rival analysis?
  • How tin I usage ChatSpot to make much personalized interactions with my customers?
  • Where tin ChatSpot assistance maine navigate done my to-do database much efficiently?
  • How tin I usage ChatSpot to accelerate my income prospecting process?

Encouraging AI adoption successful your organization

MOps leaders person an accidental to thrust the adoption of AI tools similar Content Assistant and ChatSpot wrong their organizations. 

Here are immoderate tips for driving AI usage connected your squad and boosting productivity successful the process:

  • Make how-to videos. Whip up immoderate speedy Loom videos showing however to usage these tools. Break down analyzable processes into manageable steps, showing squad members however to execute circumstantial tasks utilizing the tools.
  • Find your tech-savvy trailblazers. Got folks who emotion trying caller tech? Get them connected committee first. Once they commencement seeing the benefits, they’ll happily amusement the squad however to get much retired of these tools.
  • Keep the enactment coming. Don’t conscionable acceptable it and hide it. Keep checking in, connection assistance and support everyone updated connected caller features. It’s each astir making these tools portion of the team’s routine.
  • Set immoderate crushed rules: This tin spell without saying for astir selling ops people, but diving into AI whitethorn necessitate you to standardize however and erstwhile these tools are used. If radical commencement outsourcing their full brains to the algorithm, things tin spell downhill quickly.

AI is not conscionable astir moving faster and cranking up the output. It’s astir moving smarter and utilizing that caller clip to beryllium much intentional and strategic. 

“Why americium I sending this email? Do I truly request this workflow? Who americium I penning this blog station for? How volition it payment them? How volition that determination america towards our goals?”

Jumping connected the AI bandwagon conscionable to crank up the output is not a bully strategy. We’ve got to guarantee these shiny caller AI tools assistance america determination toward organizational goals alternatively than standard our quality to churn retired trash and papers processes that aren’t worthwhile.


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Opinions expressed successful this nonfiction are those of the impermanent writer and not needfully MarTech. Staff authors are listed here.

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