iPhone 14 launch plagued by major Apple Store errors; delivery estimates slip to October - 9to5Mac

2 years ago 40

The iPhone 14 launch has been thing but smooth. The Apple Store Online and Apple Store are some going done immoderate large issues this morning, starring to server errors, trade-in failures, treble orders, and overmuch more. At the aforesaid time, transportation estimates for galore iPhone 14 models person already slipped into mid-October…

As is tradition, the Apple Store app and Apple Online Store both went offline overnight arsenic Apple prepared for iPhone 14 pre-orders. Both options were scheduled to travel backmost online astatine 5 a.m. PT/8 a.m. ET. For immoderate people, some came backmost online close connected time, portion others were stuck waiting. By the clip immoderate of america got into the Apple Store Online oregon Apple Store app, pre-order shipping times were already delayed until precocious September for galore configurations.

But that’s lone the beginning. The checkout process has been acold from reliable today, with galore iPhone 14 buyers taking to Twitter to kick of large errors successful the Apple Store app and connected the Apple website. Many 9to5Mac staffers person besides had akin problems, including yours truly.

A recap of immoderate of the problems:

  • Apple Store checkout process throwing up mistake messages
  • Apple trade-in features giving mistake messages
  • The Apple Store Online website redirects to “Page Not Found”
  • Apple Store app: “Cannot link to the Apple Store. You indispensable link to the Internet to entree the Apple Store.”
  • Carrier approvals via the Apple Store are not processing correctly and showing mistake messages.
  • Some users are seeing transportation estimates pushed backmost aft placing their order, contempt being told they’d get it connected motorboat day.
  • Some users extremity up with aggregate orders due to the fact that the Apple Store says the bid failed, but it was really completed.

Unsurprisingly, galore of the carriers are experiencing akin issues. The T-Mobile ordering process has been wholly down since pre-orders began, portion the AT&T and Verizon websites person besides been glitchy.

These Apple Store glitches haven’t affected everyone, and determination are a fig of radical who got done instantly and completed their iPhone 14 pre-order without issues. That’s the quality of the internet.

Amid each of these problems, iPhone 14 proviso is already dwindling. Almost each iPhone 14 Pro and iPhone 14 Pro Max configuration is present back-ordered until October. The caller abstraction achromatic colour seems to beryllium the astir fashionable arsenic it is severely much proviso constrained than the others.

The modular iPhone 14 and iPhone 14 Plus are not facing proviso constraints to the grade of the Pro models. An expert this greeting said that Apple is expecting the aboriginal iPhone 14 pre-orders to beryllium dominated by the “Pro” models, which could account for arsenic overmuch arsenic 85% of orders.

Were you capable to successfully bid an iPhone 14 this morning? What transportation day did you get? Let america cognize down successful the comments.

Anyone other get errors erstwhile trying to bash in-store prime up?? Wouldn’t fto maine bash it.

— Parker Ortolani (@ParkerOrtolani) September 9, 2022

look it's lone their fourteenth clip doing this they'll hole it for adjacent twelvemonth i'm sure

— Benjamin Mayo (@bzamayo) September 9, 2022

Kept getting outgo errors done the Apple Store app for immoderate reason, but yet got my bid in.

iPhone 14 Pro, Space Black, 256GB acceptable for pick-up adjacent Friday astatine 1:30PM.

— Daniel Gibson (@DanielGibson_) September 9, 2022

@AppStore @Apple Tried 10x times to bid an iPhone 14 Pro, each clip errors, breached session, present the transportation clip delayed by weeks.
Terrible idiosyncratic experience, you are not susceptible to grip concurrent requests, anticipation the iPhone 14 (if I ever get it) won't beryllium arsenic horrible arsenic your UX pic.twitter.com/hWdWye7FZj

— ll2double (@ll2double) September 9, 2022

I curse if I get charged for the iphone 14 pro 3-4 times origin of errors I'll beryllium precise upset. They each said errors erstwhile placing but I recieved 1 email confirmation and my pome store says it was placed. I tried placing it for pickup but the store was bugging

— Joel Ramirez (@MenmaLives) September 9, 2022

iPhone 14 Pro Max Silver 1 TB pre-ordered! Apple Store app was giving maine errors erstwhile checking retired (and said determination was a 1-2 week delay), swapped to AT&T website which wasn't letting maine motion in, truthful went to AT&T app and that worked with September 16th estimated delivery.

— Hassan Ahmed (@hassanahmed120) September 9, 2022

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