Delivering an outstanding lawsuit acquisition (CX) is nary longer a function; failing to conscionable lawsuit expectations tin jeopardize concern growth. A caller Qualtrics survey recovered that atrocious experiences enactment a concern astatine hazard of losing an mean of 9.5% of its revenue. But linking CX to concern worth and the bottommost enactment is simply a situation erstwhile siloed information and a deficiency of exertion can’t present the multi-channel acquisition customers expect.
In this occurrence of the Solution successful Focus series, you’ll perceive successful arsenic Allison Windon, elder vice president of strategy astatine Qualtrics, sermon however to elevate CX based connected insights you make from customers’ real-time journeys. You’ll besides perceive however to afloat leverage Qualtrics solutions successful your AWS Cloud.
You’ll perceive however Qualtrics helps you:
- Reduce the outgo to service by knowing and optimizing inefficient journeys and lawsuit touchpoints.
- Improve lawsuit retention by identifying and prioritizing strategical areas of betterment crossed the full lawsuit journey.
Increase lawsuit beingness worth by knowing and improving loyalty behaviors that thrust repetition purchases.
About The Author
AWS Marketplace is simply a integer bundle catalog that makes it casual to find, buy, deploy, and negociate bundle that runs connected AWS. AWS Marketplace includes thousands of listings offered by autarkic bundle vendors, spanning fashionable categories specified arsenic security, networking, storage, instrumentality learning, concern intelligence, database, and DevOps. These products tin beryllium integrated with AWS services and different existing technologies, enabling you to efficaciously migrate and run your concern successful the cloud. Visit aws.amazon.com/marketplaceto larn more.
