Restaurants open up about the jaw-dropping stuff customers steal - New York Post

2 years ago 35

Jesse Matsuoka, who co-owns 28-year-old sushi Mecca Sen successful Sag Harbor, was delighted erstwhile immoderate longtime customers invited him to their Hamptons meal party. After mingling connected the lawn, helium popped into the room to chat with his hostess — but erstwhile idiosyncratic opened 1 of her cabinets, Matsuoka’s jaw dropped.

“Over the years we cautiously sourced gorgeous hand-crafted involvement cups from Japan, and they were distinctive,” helium explained. “When the furniture opened, I saw years worthy of aggregate styles. Our full postulation connected her shelves!”

Matsuoka is conscionable 1 of galore New York restaurateurs who person had their possessions being pilfered by patrons. From dishes and cutlery to artwork, sticky-fingered diners are brazenly claiming off-menu items arsenic their own.

“People are peculiarly funny successful taking things with logos connected them due to the fact that they go collectibles,” said John McDonald, who owns respective downtown blistery spots including Bowery Meat, Lure Fishbar and the caller Smyth Tavern. “Our steak knives that had Bowery Meat embossed connected the grip outgo $50 each, truthful we enactment them connected show for sale. Still, radical conscionable took them. Now, we are making them without logos.”

The co-owner of Mecca Sen successful  the Hamptons was shocked to beryllium  astatine  a location   enactment      — and observe   a furniture  afloat  of involvement   cups stolen from his restaurant.The co-owner of Mecca Sen successful the Hamptons was shocked to beryllium astatine a location enactment — and observe a furniture afloat of involvement cups stolen from his restaurant.Sen

Pens bearing restaurants’ names are perpetually taken and are mostly chalked up to selling costs. But Jin Ahn, owner/partner of East Village Hawaiian edifice Noreetuh, was amazed to find his idiosyncratic Montblanc pen — engraved with his sanction — missing aft offering it to a array of 3 to motion their check.

Bowery Meat Company yet   stopped branding its steak knives aft  truthful  galore  of them disappeared.Bowery Meat Company yet stopped branding its steak knives aft truthful galore of them disappeared.Bowery Meat Company

“I explained that it was a personalized pen that I received arsenic a gift, and astatine archetypal they pretended they hadn’t seen it,” helium recalled. “You privation to springiness customers the accidental to prevention face, but I wasn’t going to fto them locomotion disconnected with my pen, truthful I said I astir apt dropped it astatine their table. Eventually, a pistillate removed it from her container and apologized, saying she mistook it for her ain due to the fact that she had a fewer glasses of wine.”

It’s gotten truthful atrocious that restaurateurs are taking steps to support themselves from the loss.

Mathias Van Leyden, proprietor of Chelsea’s Loulou, said the bird-shaped glasses his bistro uses for cocktails person to beryllium replaced play — so helium has somewhat accrued the terms of the drinks.

“Sometimes, customers locomotion retired with a portion and the glass,” helium said. “People volition spot them astatine someone’s location and cognize that’s a solid from Loulou. It’s the outgo of doing business, and it happened truthful often that present we complaint $2 other per drink.”

Bird-shaped cocktail glasses are a blistery  take-out point  for sticky-fingered clientele astatine  Chelsea's Loulou.Bird-shaped cocktail glasses are a blistery take-out point for sticky-fingered clientele astatine Chelsea’s Loulou.Loulou

The cute small bottles of blistery chromatic astatine the 3 Manhattan locations of Zazzy’s Pizza were disappearing truthful rapidly that proprietor Richie Romero switched to ample vessels that are little apt to beryllium carried off. “We replaced them with refill bottles that are excessively clumsy and disfigured to steal,” helium said.

Most owners don’t privation to face oregon embarrass their customers implicit a fewer dollars. So erstwhile a waiter astatine T-Bar successful Southampton reported that idiosyncratic was pocketing the solid brackish and capsicum shakers purchased from Crate and Barrel, proprietor Tony May asked him not to notation it to the guests.

“I archer the unit to conscionable adjacent their eyes,’’ May said. “It’s not worthy the confrontation and whenever they usage it they volition deliberation of us.”

He did, however, determine to connect dispensers of soap to the bath walls, arsenic the small bottles antecedently utilized were disappearing quickly.

Liz Pavlou was not arsenic blasé astir the brackish containers astatine her chic Water Mill spot Bistro Été. After a lawsuit slid 1 of the substantial, carved teak holders into his pocket, she was incensed.

After the cutely branded bottles of chromatic  (above) kept getting stolen from trendy Zazzy's Pizza, the proprietor  ditched them for "refill bottles that are excessively  clumsy and disfigured  to steal."After the cutely branded bottles of chromatic (above) kept getting stolen from trendy Zazzy’s Pizza, the proprietor ditched them for “refill bottles that are excessively clumsy and disfigured to steal.”Zazzy’s Pizza

“Anything small and cute, radical take, but I wouldn’t person believed idiosyncratic had stolen that, until I saw it connected our camera,” she said. “We had it connected video, truthful I conscionable added $60 to his recognition card.”

If you locomotion  retired  of Hamptons blistery  spot   Bistro Été with 1  of their teak brackish  containers, expect   $60 to beryllium  added to the bill.If you locomotion retired of Hamptons blistery spot Bistro Été with 1 of their teak brackish containers, expect $60 to beryllium added to the bill.Bistro Ete

And though Loulou has factored successful the theft of vertebrate glasses, erstwhile 1 pistillate enactment 3 of them into her bag, proprietor Van Leyden said capable is enough. “We confronted her and the man who was hosting the table, and helium rapidly offered to wage for them,” the restaurateur said.

In a caller New York Times communicative astir the $149 Pina Pro lamp — the trendy outdoor-dining accessory of the moment, acknowledgment to its lukewarm glow and unobtrusive silhouette — a staffer astatine celebrity-beloved Soho eatery Altro Paradiso noted however the lights had a inclination of mysteriously disappearing.

If it’s hard to ideate however idiosyncratic slides a lamp into their bag, that’s thing compared to what utilized to hap astatine the now-closed MercBar. McDonald, who besides owned that Soho spot, recalled however customers lifted costly cowhide cushions from the sofa arsenic good arsenic an lipid coating that was hanging connected the backmost wall.

Trendy Pina Pro lamps person  reportedly gone missing from Altro Paradiso successful  Soho.Trendy Pina Pro lamps person reportedly gone missing from Altro Paradiso successful Soho.PINA PRO

Years later, it inactive stings. “It was truthful unique; if I ever spot it anywhere, I’m taking it!” helium said.

At Laurent Tourondel’s Chelsea spot The Vine, a framed portion of lingerie by creator Zoë Buckman was purloined. “I’m not definite however they got retired the doorway with it,” the cook admitted.

The iconic September 1995 inaugural screen of JFK Jr.’s mag George — featuring Cindy Crawford dressed arsenic George Washington — used to bent connected the partition of a bath astatine American Bar. But a fewer months ago, 2 women decided to abscond with it, and were truthful unabashed that they aboriginal posted their haul connected Instagram.

“The bartender knew who they were, truthful we contacted them and told them that if it wasn’t returned by the adjacent day, we would get the constabulary involved,” said Carolina Santos Neves, the restaurant’s consulting enforcement chef. “By the pursuing morning, it was back, but present it is gone again and we don’t cognize who took it.”

Framed, embroidered lingerie by creator  Zoë Buckman was pilfered from Chef Laurent Tourdondel's The Vine successful  Chelsea.Created by Zoe Buckman
As seen successful  The Vine, New York, NYFramed, embroidered lingerie by creator Zoë Buckman was pilfered from Chef Laurent Tourdondel’s The Vine successful Chelsea.The Vine
A framed transcript  of the debut contented   of George mag  — featuring Cindy Crawford arsenic  George Washington — has been looted doubly  from Manhattan's American Bar.A framed transcript of the debut contented of George mag — featuring Cindy Crawford arsenic George Washington — has been looted doubly from Manhattan’s American Bar.American Bar

Evil-eye sculptures from the bars of Kyma successful New York and Calissa successful Water Mill were besides pocketed — erstwhile the manager astatine Calissa confronted the pistillate who had slid it disconnected the bar, she claimed the bartender sold it to her, which the worker firmly denied.

And Olmsted cook Greg Baxtrom has had capable of diners marching disconnected with the charcoal and lemongrass candles from the bathrooms of his Michelin-rated Prospect Heights, Brooklyn, restaurant.

“Shockingly, they are lit, blistery and dangerous, but [customers] sneak them retired and sometimes marque a messiness dumping retired blistery wax successful the sink,’’ helium said. “They deliberation nutrient is costly present and they are immoderate mentation of Robin Hood.”

Someone adjacent appropriated a framed drafting of quail that 1 of his employees had created. And Baxtrom is dying to find retired who it was.

“I anticipation I drawback somebody! If you instrumentality thing of mine, I person nary qualms astir dealing with it,” Baxtrom vowed. “The lawsuit is not ever close anymore.”

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