[Update: Fix rolling out] Google Photos is messing up old backed-up images for some users - XDA Developers

1 year ago 46

Update (09/27/2022 @ 01:51 ET): Google has issued a connection regarding the issue. Scroll to the bottommost for much information. The nonfiction arsenic published connected September 26, 2022, is preserved below.

Many Google Photos users person reported seeing artifacts successful aged backed-up images successful the past fewer days. The contented seems to impact photos uploaded implicit 5 years ago, adding lines, dots, heavy cracks, and what looks similar h2o stains not contiguous connected the archetypal uploads.

A enactment thread highlighting the contented includes assorted examples showcasing the grade of harm seen connected older images, with users reporting the artifacts connected Google Photos crossed each platforms.

Google Photos corrupting aged photos would beryllium my nightmare. As it happens, it’s precisely what’s happening to immoderate radical close now.

Users reporting artifacts appearing successful aged images stored successful Google Photos
https://t.co/1LjddqU15Whttps://t.co/rlRoHDlEBL

— Artem Russakovskii 🇺🇦 (@ArtemR) September 26, 2022

User reports on Reddit suggest that the artifacts persist adjacent aft downloading the images, either straight from Google Photos oregon utilizing Google Takeout, which is alternatively concerning. However, immoderate accidental that clearing the cache resolves the issue.

Artifacts successful  aged  backed-up representation  connected  Google Photos.

Credit: u/mundeth

Interestingly, a fewer users accidental that opening the affected photos successful the Google Photos representation exertion removes the artifacts. This suggests that the archetypal uploads mightiness not person the artifacts aft all. But we’ll person to hold for Google to merchandise an authoritative connection to cognize for sure.

In lawsuit you haven’t gone done your aged Google Photos backups successful a while, present would beryllium a bully clip to bash so. Drop a remark if you besides spot artifacts successful aged images, and fto america cognize if clearing the cache resolves the issue.

We sincerely anticipation Google manages to rectify this occupation ASAP, arsenic galore Android users trust solely connected Google Photos for their representation backups. If you are facing this contented and privation to power implicit to different work to debar losing your precious photos, you should cheque retired our apical picks for the best Google Photos alternatives.


Source: Google Photos Help, Reddit (1,2)
Via: 9to5Google


Update: Google has started rolling retired a fix

Google has issued the pursuing connection regarding the issue:

“We’re alert of the contented and are rolling retired a fix. The archetypal photos are not impacted.”

The institution has not provided a definite timeline for the rollout, but affected photos should beryllium restored to their archetypal authorities successful the adjacent fewer days.

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