Why we care about data management platforms

1 year ago 48

Consumers buying products and services crossed assorted online channels permission a way of each integer marketer’s astir important plus — data. But this of information is worthless if it can’t beryllium collected, organized and enactment to use. 

That’s wherever information absorption platforms (DMPs) travel in. DMPs let marketers to recognize customers and their purchasing behaviors better. This leads to much effectual selling campaigns that thrust higher engagement and sales. With DMPs, marketers tin glean insights into which campaigns thrust the champion results among people audiences.

This nonfiction looks astatine information absorption platforms successful extent — what they are, wherefore they are important, what they are utilized for and their aboriginal successful a privacy-focused landscape. 

Table of contents

Estimated speechmaking time: 5 minutes

What is simply a information absorption platform?

A information absorption level is precisely what the sanction suggests. It is simply a integer level that allows businesses to collect, store and signifier information that is past utilized and analyzed to thrust selling and different concern decisions. DMPs cod information related to:

  • Customer demographics.
  • Purchasing history.
  • Website clicks.
  • The online registration forms they capable out.
  • And different sources.

This accusation is past segmented to supply businesses with actionable insights and a wide knowing of customers and their purchasing habits. 

While DMPs tin usage first- and second-party data, they heavy trust connected third-party information from online sources. The differences betwixt information sources are essential. 

  • First-party data is accusation collected straight from your audience, similar website clicks, societal media follows, likes and comments, email addresses, etc. It’s considered highly invaluable due to the fact that it’s collected first-hand, assuring greater accuracy and availability. 
  • Second-party data is first-party information that idiosyncratic other has collected and sold to you.
  • Third-party data is gathered by entities that don’t person a nonstop narration with the consumers whose information is being collected. 

Once information is collected, DMPs signifier it into segments truthful marketers tin physique circumstantial run audiences. These audiences tin beryllium radical who acceptable into definite demographics oregon purchasing behaviors. Audience segments are built utilizing immoderate fig of information points, similar household size, household income and property ranges. 

Most DMPs person reporting features for analyzing assemblage information to discern patterns and recognize lawsuit behavior. Because ample portions of the information DMPs cod are anonymous (via cookies and IP addresses, for example), marketers get the 10,000-foot presumption and make generalized assemblage profiles.    

DMPs vs. CDPs

DMPs aren’t the lone avenue by which brands and businesses tin harness the powerfulness of data. Customer information platforms (CDPs) are akin to DMPs successful that they cod information, signifier it and supply actionable insights. 

But determination is 1 important difference: CDPs mostly lone usage first-party information and cod and store circumstantial accusation astir customers utilizing idiosyncratic identifiable accusation (PII). CDPs link the information points gathered backmost to the idiosyncratic user, providing adjacent amended cognition astir customers and their behaviors. 

For example, with DMPs, marketers mightiness cognize that a idiosyncratic successful a circumstantial property radical successful a circumstantial geographic country searched for women’s skincare products and is funny successful workout cogwheel and moving shoes. 

A CDP could archer you that user’s name, circumstantial age, code and different identifying information. Also, due to the fact that CDPs don’t trust connected third-party information (i.e., third-party cookies) to cod accusation (remember, first-party information is gathered with permission), privateness and consent issues are little of a interest than those presently associated with DMPs which stitchery and usage third-party data. 

Data extortion laws

Marketers should enactment that legislation, similar the EU’s General Data Protection Regulation (GDPR) and, stateside, the California Consumer Privacy Act (CCPA), protects consumers arsenic it relates to their idiosyncratic information and defines guidelines for immoderate businesses that usage — oregon stock — that data.

Consumers are more alert of online privateness issues present and expect transparency astir however their information is used. Marketers indispensable tread cautiously and beryllium prepared for however this continuing improvement volition interaction their strategies and tools, including DMPs.

The aboriginal of information absorption platforms 

Central to the privateness treatment — and the compliance issues introduced by GDPR/CCPA — is Google’s program to phase retired third-party cookies successful the 2nd fractional of 2024. Created by advertizing companies, these cookies way website visitors crossed the web to summation accusation astir wherever consumers spell and, crucially, what they buy. 

Because DMPs person historically relied heavy connected third-party information to capable their pipelines, a aboriginal without third-party cookies would mean platforms indispensable stitchery lawsuit accusation from antithetic sources, specified arsenic point-of-sale and societal media. 

In an online situation without third-party cookies, galore judge that DMPs are becoming redundant — with marketers progressively turning to CDPs. That said, it’s astir apt premature to accidental that the platforms volition go extinct anytime soon. DMPs volition apt germinate arsenic the speech connected information privateness and third-party cookies plays out. 

One solution seems simple, pivot much wholly to first-party data. Some DMPs, similar Lotame’s alleged next-gen Spherical platform, already chiefly utilize first-party data, the benefits of which are already good documented.

Brands and marketers should proceed to absorption connected gathering lawsuit experiences and providing reasons for customers to engage. Ultimately, each this volition assistance summation the measurement and prime of information collected.

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Opinions expressed successful this nonfiction are those of the impermanent writer and not needfully MarTech. Staff authors are listed here.

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